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Thread #: 1309

Compaq....

Madan

Sat Jan 19 04:01:16 2002

After having my new Compaq's power supply fail less than two months ago(and start up again for no reason), it failed again.

Cause: I moved the machine and gently placed it on a bed...

When I contacted Compaq(warranty), they snidely insinuated that it was probably me.  Tech help was such a dip shit. What a fucking surprise he received when he discovered I knew more about the insides than he did.

Ass muffin.

M.

Imitation Gruel

Sat Jan 19 04:53:15 2002

The lesson here: Buy from Dell.

Consider yourself informed, Madan.

Harbinger

Sat Jan 19 05:03:37 2002

from Imitation Gruel posted at 11:53 pm on Jan. 18, 2002

The lesson here: Buy from Dell.

Consider yourself informed, Madan.

Here, here!  :biggrin:

Regarding Compaq t/s... Several years ago, I worked for a company that did outsourced support for various companies.  One section -- hell, damn near an entire building -- was Compaq tech support.  Turnover rates were high, but normal for helpdesk. ;)  After dealing with a number of these people, I wouldn't doubt that you had a bad experience with Compaq support.

I don't know if this group is still doing Compaq support, or even if Cpq is still outsourcing (but I gotta think they are), but ever since then I've been leery of big companies' tech support.

Oh, and next time... you're getting a Dell, dude!  :tongue:

PS: I'll still build you a PC.  I'll even consider taking your Compaq as partial trade.